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Discussion topic: Waiting for reinburstment for 9 day outage

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This message was authored by: Alan1949

Waiting for reinburstment for 9 day outage

October last year 2024 we had an outage for our broadband no internet was told we would get a daily payment for this and still waiting 

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This message was authored by: Daniel0210

Re: Waiting for reinburstment for 9 day outage

Posted by a Superuser, not a Sky employee. Find out more

@Alan1949 
It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (from 01/04/24 the rates are £9.76 per day). 

You may have to call Sky to chase it up. 


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