Broadband Issues

[Ace+Master]

After resetting the hub mulitple times, still seem to be having problems.

It says its connected, but all devices are saying connected without internet, and have to keep resetting the Hub or Wifi Connection on our devices.

Currently using mobile internet to message

[Greenfingers001]

Hi there @Ace+Master , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147