Discussion topic: Waiting for broadband hub

This message was authored by: Bobj92 · ‎25 Jan 2024

My broadband is due to be activated tomorrow 26th January and I'm still waiting on my hub being delivered, does anyone have any ideas on why it has not arrived yet?

This message was authored by: jamesn123 · ‎25 Jan 2024

@Bobj92

It should arrive a couple days before activation. Is there any Royal Mail tracking number in your orders section on the Sky website or app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Bobj92 · ‎25 Jan 2024

No it still says awaiting dispatch but I don't get how because my activation is tomorrow

This message was authored by: jamesn123 · ‎25 Jan 2024

Hi @Bobj92

I've escalated your post to Sky support. Look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Addie15 · ‎25 Jan 2024

Hi there! Thank you for escalating this. We have sent an invite to @Bobj92.

Discussion topic: Waiting for broadband hub

Waiting for broadband hub

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