Waiting for broadband hub

[Bobj92]

My broadband is due to be activated tomorrow 26th January and I'm still waiting on my hub being delivered, does anyone have any ideas on why it has not arrived yet? 

[jamesn123]

@Bobj92 

It should arrive a couple days before activation. Is there any Royal Mail tracking number in your orders section on the Sky website or app?

[Bobj92]

No it still says awaiting dispatch but I don't get how because my activation is tomorrow 

[jamesn123]

Hi @Bobj92 

I've escalated your post to Sky support. Look out for a message on the forum

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Bobj92.