Same deal as so many others on here. We are due to go active tommorrow chaning from BT Full fibre to sky but no Hub received and order status simply showing Awaiting dispatch - coming soon. We have spoken to sky endless times this week but its like talking to a brick wall. last chap stated Engineer will bring one but there is no Engineer coming as we already have Full fibre and an open reach box and Sky have confirmed in writing the switchover will happen remotely. We live in an isolated village with no mobile signal so need Internet to use VOIP. BT have co armed they are cutting us off tommorrow so will be 100% in the dark unless the hub arrives. Starting to regret ever switching to Sky and hope someone on here can shine some hope/light in the situation??
