0

Discussion topic: Waiting for WiFi to be installed. Free data?

Reply
This message was authored by: Brandon2797

Waiting for WiFi to be installed. Free data?

Hi, we've just moved house and waiting for sky to be reinstalled. I've been having to use my mobile data to hotspot the TV to watch my usual programs but this is using extreme amounts of data. Like 10GB of data for a couple hours of netflix. Is it possible to get a temporary unlimited data until WiFi is installed?
Reply

All Replies

This message was authored by: GD1

Re: Waiting for WiFi to be installed. Free data?

Posted by a Superuser, not a Sky employee. Find out more

@Brandon2797 wrote:
Hi, we've just moved house and waiting for sky to be reinstalled. I've been having to use my mobile data to hotspot the TV to watch my usual programs but this is using extreme amounts of data. Like 10GB of data for a couple hours of netflix. Is it possible to get a temporary unlimited data until WiFi is installed?

No, any unlimted data plans Sky offer will be for a minimum term usually 12 months.  None would ever be offered for free.  A Broadband install typically takes a minimum of 10 working days to be completed, if you only ordered when you moved then sadly there is nothing Sky or anyone else can do, ideally it should have been ordered 10 workinmg days prior to you moving in.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Reply