Waitibg for broadband

[claire236]

I have had a text message saying my hub is on its way, but when I sign in it says I need to contact you. I just need an update as to when I can expect it. 

Thank you

[Tom-W19]

Hi @claire236 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147