need a new router but cant find how to speak to somone at sky

[STEVE+LILLEY]

HI

I had a house fire and my router was damaged and need to order a new one. but I cant find anywhere on the website to contact someone and the virtual chat is as useful as a chocolate fire guard.

I dont a account number to log in online either so im abit stuck

Steve

[Tom-W19]

Hi @STEVE+LILLEY 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147