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Discussion topic: WIFI fails after 5 mins

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IanMX1
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This message was authored by IanMX1 This message was authored by: IanMX1

WIFI fails after 5 mins

‎21 Jul 2024 10:05 PM

I reset the router, I get 5 mins wifi before amber lights and no WiFi. Test online always says it is working, but no devices connect. So frustrating.
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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: WIFI fails after 5 mins

‎22 Jul 2024 08:18 AM

Posted by a Superuser, not a Sky employee. Find out more

@IanMX1 when you connect to the test have you clicked to run it again? If you do it should tell you if Sky are aware of an issue and even offer to book an engineer in some circumstances if it doesn't call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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