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Discussion topic: Can't access website on Sky but can on mobile data

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This message was authored by: Petruchio

Message posted on ‎21 Jul 2024 03:29 PM

Can't access website on Sky but can on mobile data

So it seems I can't access my local school website on my sky broadband, but can on my mobile network. Can you nice people check on your sky to see if it is just me? If so, what could the issue be??

 

www.magdalen.northants.sch.uk

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Jul 2024 04:15 PM

Re: Can't access website on Sky but can on mobile data

Posted by a Superuser, not a Sky employee. Find out more
@Petruchio wrote:

Can you nice people check on your sky to see if it is just me? If so, what could the issue be??

 

www.magdalen.northants.sch.uk

Working fine for me on Sky Broadband so have you tried a reboot of your broadband hub ?

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This message was authored by: Petruchio

Message posted on ‎21 Jul 2024 06:10 PM

Re: Can't access website on Sky but can on mobile data

I've rebooted but still the same. Any settings I could try changing?

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This message was authored by: Petruchio

Message posted on ‎21 Jul 2024 06:11 PM

Re: Can't access website on Sky but can on mobile data

It says ERR_CONNECTION_REFUSED

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Message posted on ‎22 Jul 2024 08:06 AM

Re: Can't access website on Sky but can on mobile data

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@Petruchio given the site loads normally for other Sky customers including me try powering down your Sky hub for an hour to get a new public IP address as it coukd be the server is refusing your curent address for some reason. Also check the Broadband Shield setting in tge My Sky app,although a school sitexshouldn't be filtered bybthat.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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