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Discussion topic: WIFI Good but no INternet Access

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This message was authored by SKYCustomer10 This message was authored by: SKYCustomer10

WIFI Good but no INternet Access

Hello.. Last 3 days our WIFI Signal remains good but comes up "No Access to Internet". The middle light on our WIFI Box keeps changing from Green to Orange then back again intermitently. Have checked and website says no issues but Internet connection remains an ongoing problem. We have rebooted and reset box, disconnected for 10 minutes and then tried again. Same problem - WIFI works fine but then shows no connection to INternet, then connects for a while, then drops off again?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: WIFI Good but no INternet Access

Posted by a Superuser, not a Sky employee. Find out more

Hi @SKYCustomer10 

I've flagged your post to Sky, look out for an email or message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Bailey110 This message was authored by: Bailey110

Re: WIFI Good but no INternet Access

Same here absolutely terrible it's an ongoing problem 

This message was authored by Addie15 This message was authored by: Addie15

Re: WIFI Good but no INternet Access

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @SKYCustomer10.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: WIFI Good but no INternet Access

Posted by a Sky employee

We are still looking to help you @SKYCustomer10 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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