16 Apr 2024 09:01 AM
Hello.. Last 3 days our WIFI Signal remains good but comes up "No Access to Internet". The middle light on our WIFI Box keeps changing from Green to Orange then back again intermitently. Have checked and website says no issues but Internet connection remains an ongoing problem. We have rebooted and reset box, disconnected for 10 minutes and then tried again. Same problem - WIFI works fine but then shows no connection to INternet, then connects for a while, then drops off again?
16 Apr 2024 02:43 PM
Posted by a Superuser, not a Sky employee. Find out moreI've flagged your post to Sky, look out for an email or message on the forum
16 Apr 2024 02:47 PM
Same here absolutely terrible it's an ongoing problem
16 Apr 2024 03:07 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @SKYCustomer10.
18 Apr 2024 03:28 PM
Posted by a Sky employeeWe are still looking to help you @SKYCustomer10 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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