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Message posted on ‎12 Jan 2025 01:12 PM

WIFI Drops

My home wife drops at 3am to 5.45am everyday 

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Message posted on ‎12 Jan 2025 01:59 PM

Re: WIFI Drops

The setting was on Eco. 
I have changed it to active. 
Will monitor tonight and see if the WiFi goes offline. 

thank you so much for helping me. 
much grateful 🙏 

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Message posted on ‎12 Jan 2025 01:18 PM

Re: WIFI Drops

Posted by a Superuser, not a Sky employee. Find out more

@MM1424 

 

Do you have sky q?

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Message posted on ‎12 Jan 2025 01:19 PM

Re: WIFI Drops

yes I do 

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Message posted on ‎12 Jan 2025 01:22 PM

Re: WIFI Drops

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@MM1424 

 

That would suggest the sky q eco mode may have to be changed

 

Follow the steps below and change eco mode to none

 

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20s....

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎12 Jan 2025 01:59 PM

Re: WIFI Drops

The setting was on Eco. 
I have changed it to active. 
Will monitor tonight and see if the WiFi goes offline. 

thank you so much for helping me. 
much grateful 🙏 

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Message posted on ‎12 Jan 2025 02:04 PM

Re: WIFI Drops

Posted by a Superuser, not a Sky employee. Find out more

@MM1424 

 

@MM1424 wrote:

The setting was on Eco. 
I have changed it to active. 
Will monitor tonight and see if the WiFi goes offline. 

thank you so much for helping me. 
much grateful 🙏 

@MM1424 

 

Hopefully that works 👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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