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Discussion topic: Very slow WiFi

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This message was authored by JimmyJDO This message was authored by: JimmyJDO

Very slow WiFi

WiFi has been very slow for over a week, sky checks online says there is no problem and have followed all the advice. None of it has helped 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Very slow WiFi

Posted by a Superuser, not a Sky employee. Find out more

@JimmyJDOWhen you say very slow is this also in the same room as the Wi-Fi router? Or is this in other rooms in the property?

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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JimmyJDO
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This message was authored by JimmyJDO This message was authored by: JimmyJDO

Re: Very slow WiFi

In all rooms. I'm having to use data roaming at home on my phone as WiFi now so slow that webpages won't load 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Very slow WiFi

Posted by a Superuser, not a Sky employee. Find out more

@JimmyJDOCould you post your router stats this will let us see the speed that you are getting. Also is the router in clear view with no obstructions around it?

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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