18 Dec 2022 07:02 AM
WiFi has been very slow for over a week, sky checks online says there is no problem and have followed all the advice. None of it has helped
18 Dec 2022 09:56 AM
Posted by a Superuser, not a Sky employee. Find out more@JimmyJDOWhen you say very slow is this also in the same room as the Wi-Fi router? Or is this in other rooms in the property?
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
18 Dec 2022 12:18 PM
In all rooms. I'm having to use data roaming at home on my phone as WiFi now so slow that webpages won't load
18 Dec 2022 12:36 PM
Posted by a Superuser, not a Sky employee. Find out more@JimmyJDOCould you post your router stats this will let us see the speed that you are getting. Also is the router in clear view with no obstructions around it?
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