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Discussion topic: Very poor signal at the back of my house.

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This message was authored by: Sheilad01

Very poor signal at the back of my house.

We have just changed our broadband to max WiFi, we have had no problems with the Internet connection any where in our house and now we do, If we go to the back of the house kitchen and conservatory area signal is very poor.
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This message was authored by: TimmyBGood

Re: Very poor signal at the back of my house.

Posted by a Superuser, not a Sky employee. Find out more

@Sheilad01 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 


Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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