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Discussion topic: Very poor download

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This message was authored by: Bert1234

Very poor download

My download speed drops to less than 2mbs per second why would this happen 

 

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This message was authored by: Chrisee

Re: Very poor download

Posted by a Superuser, not a Sky employee. Find out more

@Bert1234 can think of several different scenarios that can cause slow downloads including line issues, problems with your home network or simply other devices using bandwidth. To find out which applies in your case please post your Sky hub's connection stats see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Bert1234

Re: Very poor download

I've done the check but what's it meant to be IMG_0366.jpeg

This message was authored by: Chrisee

Re: Very poor download

Posted by a Superuser, not a Sky employee. Find out more

@Bert1234 if you run a speed test on a device connected by ethernet what is the result? Also do you have Sky Q boxes by any chance?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Bert1234

Re: Very poor download

Yes two sky box main a and mini Q on average with a Ethernet cable it's about 40ish mb per second it's slower but it's stable as I keeping loosing my connection on teams calls when using WiFi?

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This message was authored by: Bert1234

Re: Very poor download

I have a sky booster already .. how many devises should I be able to connect before it's an issue .. I was whatching a program last night and it started to buffer I checked the speed on my iPad and it was at 2mb per second ..really .. that's not very good for supper fast broadband connection 

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