Discussion topic: Variation in speed

This message was authored by: Degs · ‎15 Feb 2024

New fibre connection in January, previous speed 40mbps. My new speed varies from 30 to 160 mbps when router is connected via ethernet cable to desktop pc 1 metre away. Sky said 11 devices on system is too many, after disconnecting all devises bar 4 no inprovement. Sky sent me a better ethernet cable but makes no difference. Each time sky checks my speed its working fine.

This message was authored by: cookiemonsteruk · ‎15 Feb 2024

@Degs

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: jamesn123 · ‎15 Feb 2024

@Degs

A screenshot of an ethernet speed test along with the stats would be useful

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Degs · ‎16 Feb 2024

Changing from desktop pc to Lenovo laptop but have had to order an ethernet to usb adapter wich will take 3 days.

Cheers

Discussion topic: Variation in speed

Variation in speed

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