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Discussion topic: VOIP Phone can make call but not receive them

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This message was authored by HowardG39 This message was authored by: HowardG39

VOIP Phone can make call but not receive them

I have a VOIP Phone from bOnline its a Panosonic KX-TPA 60 with a KX-TGP600 hub. It is working to the router and the phone provide says its working, BUT I can make phone calls but not receive them The Bonline Tech Guy said its my SIP ALG at the Router/Modem and I need to check traffic is flowing to the phone port. How would I do that?

 

Thanks


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: VOIP Phone can make call but not receive them

Posted by a Superuser, not a Sky employee. Find out more

@HowardG39 

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-turn-off-SIP-ALG/ba-p/3601751 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: VOIP Phone can make call but not receive them

Posted by a Superuser, not a Sky employee. Find out more

@HowardG39 

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-turn-off-SIP-ALG/ba-p/3601751 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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