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Discussion topic: Using Screens 4 or 5 for Mac and and NAS port setup

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This message was authored by: TrisCamb

Using Screens 4 or 5 for Mac and and NAS port setup

trying to remember how to set up connecting into my home base computer from away - I usually use Screens for Mac, but I can't get it to connect, and I cant connect to my NAS - must be the router firewall I think...

 

Anyone recommend the ports?

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This message was authored by: TimmyBGood

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Posted by a Superuser, not a Sky employee. Find out more

@TrisCamb 

 

Apple says this:

 

https://support.apple.com/en-gb/guide/remote-desktop/apd0c903fec/mac 

 

And Edovia support is here:

 

https://support.edovia.com/en/?query=Ports 

 

Has this been working previously with your Sky broadband?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Sadly I think not.

 

this is tedious in the extreme.

 

i shall have to spend the requisite 8 hrs on the phone to them on Wednesday just to get to the point I should be at out of the box...

 

thanks for the help but it doesn't seem to help in reality.  Must be doing something wrong

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This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Sky do not support this and will not help.

 

Therefore I think it is time for me to write to them to explain why I will be leaving as soon as my contract is up.

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This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

does anyone have the ability to walk me through it with screenshots as I am evidently incapable and sky support basically said no.

This message was authored by: jamesn123

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Posted by a Superuser, not a Sky employee. Find out more

@TrisCamb 

There is a guide here that walks you through any port forwarding on the Sky hub. It should cover anything Apple have asked you to do

https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260

 

If you have questions feel free to post back here

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

fortunately the use of TailScale has fixed all of my problems.

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