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Discussion topic: Upload Speed

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This message was authored by: SPEEDY2

Upload Speed

For some reason my D/L speed has gone up and my U/L speed has gone down.  Does anyone know how I can get the U/L speed improved slightly as I rang the tech team earlier and the operator said it couldnt be done.  In the end he just advised that he would send me out a more upto date Sky Hub.  cant see how this will resolve issue ?

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This message was authored by: jamesn123

Re: Upload Speed

Posted by a Superuser, not a Sky employee. Find out more

@SPEEDY2 

What kind of speeds are you seeing? Sky nor Openreach typically dont guarantee upload speeds.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: SPEEDY2

Re: Upload Speed

I am currently getting 32 D/L and around 3.5 U/L.  Previously I was getting around 24 D/L and around 5.5 U/L.

This message was authored by: Chrisee

Re: Upload Speed

Posted by a Superuser, not a Sky employee. Find out more

@SPEEDY2 if you have a black Sky hub please post your hub's stars see Sky Hub statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: jamesn123

Re: Upload Speed

Posted by a Superuser, not a Sky employee. Find out more

@SPEEDY2 

That is on the low side of a 32mbps down connection but likely would not be considered a fault by Openreach or Sky. However if you do post your router stats we can see if there is any sort of line fault that could be used to prove an issue. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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