This discussion topic has been answered Discussion topic: Upgrading from Superfast to Gigafast
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Message posted on 06 Jan 2025 08:34 PM
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Have recently upgraded from my current Superfast Broadband package to Gigafast as it is now available. Engineer visit booked for Feb4th and have just recieved the 'conversion kit' which strangely was just an ethernet cable and nothing else! What about the Max router? The offer shows that all 'full fibre' and 'Gigafast' orders come with the new Max router. Will the engineer bring this with him or am I missing something here?
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Message posted on 06 Jan 2025 08:53 PM
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@maxtoon Sky do mot supply the Max hub to existing customers upgrading only to new customers. Actually you maybe better off keeping the older hub4 as it is more stable expecially if you have Sky Q boxes.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 06 Jan 2025 08:53 PM
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@maxtoon Sky do mot supply the Max hub to existing customers upgrading only to new customers. Actually you maybe better off keeping the older hub4 as it is more stable expecially if you have Sky Q boxes.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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