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Discussion topic: Upgrade SKY and REDUCE monthly charge

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This message was authored by: KirstyReader

Upgrade SKY and REDUCE monthly charge

I am paying over £45 per month - this is too much for Phone (which I don't use) and Broadband 

Broadband constantly dropping out and streaming ITV X is a problem - constant speed and spooling problems

 

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This message was authored by: caesarome

Re: Upgrade SKY and REDUCE monthly charge

Posted by a Superuser, not a Sky employee. Find out more

If by phone you mean a landline one then you could ask Sky to change you to the pay as you talk one as that will save you some money with a calls package.

 

If your broadband keeps dropping then try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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