Sky doesn’t care

[Rookey007]

I rang yesterday morning to upgrade to full fibre 900 they offered it me £43.99 which is more than there advertised price. 

I then went to say I was quoted £35.99 then when goes to checkout it goes oh oh there a error call this number. 

well Plusnet offering it at 33.99 and a few others. What happening with sky don't they care about thier customers? 

[GD1]

@Rookey007  ANy offers on the website are New Customer deals, you're not a new customer.

[Rookey007]

Then it a bye bye £10 cheaper elsewhere 

[JimM1]

@Rookey007 Do you have anything else like a call package on your BB price, £39 is the NEW customer price advertised at the moment but you are an existing customer so will not be offered that price but may get some discount towards another 24month contract!

[Rookey007]

They wouldn't offer anything I even ask to re contract my sky stream everything together but nope 

[JimM1]

@Rookey007 Sign off the times, as long as you are out off contract you can do as you need, do yourself a favour do NOT consider EE, nothing but problems!

[Rookey007]

Going to plus net was with them for years and was excellent so going back to them. 

now looking cancel stream and look at alternatives 

[JimM1]

@Rookey007 Only thing with plusnet as far as i am aware, NO landline phone with them now, so do check that out if needed!

[Rookey007]

Don't need it don't even have a house phone 

[JimM1]

@Rookey007 Nothing to worry about there then!👍