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This discussion topic has been answered Discussion topic: Update sky broadband hub
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This message was authored by: Viv71
Message posted on 15 May 2026 01:52 PM
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Email stating I need to update my hub. Is this free?
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This message was authored by: caesarome
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Posted by a Superuser, not a Sky employee.
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Message posted on 15 May 2026 02:01 PM
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You can replace the hub for free via this link:
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 15 May 2026 01:59 PM
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Re: Update sky broadband hub
Yes if you have an old Sky Q hub that no longer receives security updates. Mine was swapped in February 2025.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome
Answer
Posted by a Superuser, not a Sky employee.
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Message posted on 15 May 2026 02:01 PM
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You can replace the hub for free via this link:
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
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