Canon pixma MG3600 printer

[Taff76]

My printer, which worked well with my old provider, does not work with sky max hub router. I've changed the security setting down to WPA2 with no change, also tried knocking off  the 5Ghz to no avail. Please advice next step.

[Jason-]

Hello @Taff76, thanks for taking the time to join our Community and make your first post! 👍🏻

We're sorry you're having problems connecting your printer to your new Sky Max Hub. I'll send you an invite to a private chat shortly and we can help you get this working.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-