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Discussion topic: Unstable network

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singh26
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This message was authored by singh26 This message was authored by: singh26

Unstable network

‎12 Oct 2024 08:21 PM

I am not able to use me wifi properly even sitting just next to the router. While video calling suddenly it says poor connection. Mostly on my iphone i get prompt message no connection use mobile data or keep trying wifi. I was setting up my new phone but was unable because every time it says check your wifi. Connection lost

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Unstable network

‎13 Oct 2024 07:30 AM

Posted by a Superuser, not a Sky employee. Find out more

@singh26 what do the lights on your hub show shen you lose the connection see https://www.sky.com/help/articles/hub-lights-explained-start ?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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