I am not able to use me wifi properly even sitting just next to the router. While video calling suddenly it says poor connection. Mostly on my iphone i get prompt message no connection use mobile data or keep trying wifi. I was setting up my new phone but was unable because every time it says check your wifi. Connection lost
@singh26 what do the lights on your hub show shen you lose the connection see https://www.sky.com/help/articles/hub-lights-explained-start ?