Unstable network, disconnected frequently

[CalebLU]

My broadband disconnected so frequently since dec 2025. I have requested engineer to fix it, however it still not working, always disconnect. now I request engineer to fix it again? I don't know how to do. I tryto contact  SKY, but I only found this site. I don't what is their email address or phone line. Anyone can help please

[JimM1]

@CalebLU There is no e-mail, and you call them using your landline phone or a sky mobile if you have that, just dial 150 for both!

[Mon5]

150  , I'm having same issue but loses connection very regularly 

[JimM1]

@Mon5 Yes it's 150 the number is the same landline/sky mobile!