No light showing on box

[Karinamertens]

I've tried activating my broadband on the 12th February. Since this I've had no green light appear on the internet or voice section. Therefore I've been without wi fi for this duration 

[JimM1]

@Karinamertens Was the 12th your activation date, you do not say?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have