Discussion topic: Unstable WiFi causing issues with battery operated items.
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Message posted on 30 Jul 2024 03:58 PM
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Unstable WiFi causing issues with battery operated items.
I'm hoping someone can help. We have "Superfast" broadband and severe issues with WiFi connectivity with battery operated devices such as Ring doorbells.
Having contacted Ring, they have checked my system and determined that the devices are continually searching for the WiFi network as the signal is extremely unstable. I've contacted Sky numerous times to get help but not once had a reply, so hope someone can help here!
We have a Sky booster too, but this makes no difference and when 2 people are working from home, the network stagnates, so we're getting rather annoyed now as it's causing work issues now too.
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Message posted on 30 Jul 2024 04:03 PM
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Re: Unstable WiFi causing issues with battery operated items.
Hi @Rich+in+name+not+in+balance Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...
Myself & Others offer our time to help others, please be respectful.
Message posted on 30 Jul 2024 06:22 PM
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Re: Unstable WiFi causing issues with battery operated items.
Message posted on 30 Jul 2024 06:27 PM
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Re: Unstable WiFi causing issues with battery operated items.
Thanks @jamesn123 @I've posted here now.
Message posted on 09 Aug 2024 09:59 AM
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Re: Unstable WiFi causing issues with battery operated items.
Your stats dont suggest an issue with the WiFi radios on your hub so its quite possible you need a booster to cover the area your ring devices are in
Myself & Others offer our time to help others, please be respectful.
Message posted on 09 Aug 2024 10:16 AM
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Re: Unstable WiFi causing issues with battery operated items.
Thanks @jamesn123 - there's already a booster being used. The bigger issues we're finding is the almost "death" in Wales when there's more than 1 person working at home!
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