Unstable Internet

[BabsieLaRue]

All devices including streaming services affected, dropping often 

[Tom-W19]

Hi @BabsieLaRue 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[BabsieLaRue]

I missed your reply and we are still experiencing the same issues where the WiFi/internet drops for around 30/60 seconds often.

[Lucy143]

We are also experiencing this since upgrading to a new hub and faster speed 5 weeks ago. 

[BabsieLaRue]

Hi I missed your reply and I am still experiencing this issue