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Discussion topic: Unplugged green cable from open eir fibre box when decorating

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Message posted on ‎21 Aug 2024 04:06 PM

Unplugged green cable from open eir fibre box when decorating

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I unplugged the green cable from the open eir fibre box when decorating and now there is a closed yellow seal where it used to plug in... anyone know how to fix / allow me to plug it in?

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎21 Aug 2024 04:09 PM

Re: Unplugged green cable from open eir fibre box when decorating

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@JNolan1 

 

I'd imagine that's a spring-loaded cover which has snapped shut: it looks like it might open by hinging towards the wall.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TimmyBGood

Message posted on ‎21 Aug 2024 04:10 PM - last edited: ‎21 Aug 2024 04:14 PM

Re: Unplugged green cable from open eir fibre box when decorating

Posted by a Superuser, not a Sky employee. Find out more

@JNolan1 

 

Or it could push inwards: there definitely appears to be a silver coil spring parallel to the wall.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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