This discussion topic has been answered Discussion topic: Unable to upload to remote ftp server.
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Message posted on 27 Aug 2024 11:24 AM
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Just joined sky broadband and unable to upload to a remote server using a ftp client tried opening port 20, 21 and 22 but still fails to connect. You get signal etc shows ports are closed. Is there any way of getting this to work.
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Message posted on 29 Aug 2024 07:10 AM
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Sorted. Found out that after Plesk migration it required additional ports opened on firewall to enable passive ftp
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Message posted on 27 Aug 2024 12:29 PM
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Re: Unable to upload to remote ftp server.
Hi,
Sky do not block these ports, i use these all the time with no issues, have you checked your firewall and antirvus? maybe one of them blocking.
1x Sky Q Silver - 1x Sky Wifi Max Hub - SKY Fibre Ultrafast.
Message posted on 27 Aug 2024 01:49 PM
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Re: Unable to upload to remote ftp server.
Hub is the sr213 sky max hub. Tried with firewall completely disabled via the app and router settings for ipv4 and ipv6. Unable to check antivirus via the app.
Message posted on 29 Aug 2024 07:10 AM
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Sorted. Found out that after Plesk migration it required additional ports opened on firewall to enable passive ftp
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