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Discussion topic: Unable to reserve LAN IP addresses

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This message was authored by Jereon+Keppens This message was authored by: Jereon+Keppens

Unable to reserve LAN IP addresses

I recently upgraded from Sky Superfast to Ultrafast broadband and received a new Sky hub.  Currently, I am trying to move my settings from my old hub to the new hub.  I have tried to back settings on the old hub and restore them on the new one, but that failed.  That leaves manually changing all the settings.

Either I am missing something or the software on the new hub is very buggy.  I have followed the help instructions to the letter: Navigate to Advanced -> LAN IP Setup, Click Add under Address reservation, Select the IP address I would like to reserve, Click add.  This does not add the address to the table of reserved addresses.  I have tried the above with rebooting and without rebooting. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Unable to reserve LAN IP addresses

Posted by a Superuser, not a Sky employee. Find out more

@Jereon+Keppens 

 

Which Hub model are you using?

 

Typically Hub administration using the Safari browser from a wireless device is very glitchy.

 

The Max Hub is administered through the My Sky app rather than a web interface.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Jereon+Keppens
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This message was authored by Jereon+Keppens This message was authored by: Jereon+Keppens

Re: Unable to reserve LAN IP addresses

Doh!   I should have tried different browsers.  I have an SR203 and all works well on Chrome.  Thanks for pointing that out.

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