15 Apr 2024 03:43 PM
I recently upgraded from Sky Superfast to Ultrafast broadband and received a new Sky hub. Currently, I am trying to move my settings from my old hub to the new hub. I have tried to back settings on the old hub and restore them on the new one, but that failed. That leaves manually changing all the settings.
Either I am missing something or the software on the new hub is very buggy. I have followed the help instructions to the letter: Navigate to Advanced -> LAN IP Setup, Click Add under Address reservation, Select the IP address I would like to reserve, Click add. This does not add the address to the table of reserved addresses. I have tried the above with rebooting and without rebooting.
15 Apr 2024 03:47 PM
Posted by a Superuser, not a Sky employee. Find out more
Which Hub model are you using?
Typically Hub administration using the Safari browser from a wireless device is very glitchy.
The Max Hub is administered through the My Sky app rather than a web interface.
15 Apr 2024 04:08 PM
Doh! I should have tried different browsers. I have an SR203 and all works well on Chrome. Thanks for pointing that out.
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