Discussion topic: Unable to get internet connection on PS5

This message was authored by: Sophie_11 · ‎28 Jan 2025

I'm unable to connect my device to the modem but it won't connect to the internet. I have tested the internet connection on my laptop and there doesn't appear to be any issues.

This message was authored by: jamesn123 · ‎28 Jan 2025

@Sophie_11

Have you tried disabling Sky Shield in your account settings?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Unable to get internet connection on PS5

Unable to get internet connection on PS5

All Replies

Re: Unable to get internet connection on PS5

Was this discussion not helpful?

PS5 won’t connect to wifi

Connecting a PS5 to Sky wifi

Connected but no internet

Ps5 connection speed lower than before

Search Sky Community

Start a new discussion