Unable to connect to internet

[Katie160]

Unable to connect devices to the internet. 
switched Broadband box off and back on 

all lights green 

run the checks by signing in to my sky account which says everything is fine yet no devices will connect - phones, tv, I pads , lap top - all day unable to connect to network. 
I don't know what else to try 

[Greenfingers001]

Hi there @Katie160 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Katie160 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.