0

Discussion topic: Ubiquity Access Point Dropping Out From Sky Router

Reply
This message was authored by adrem7 This message was authored by: adrem7

Ubiquity Access Point Dropping Out From Sky Router

Recently switched to Sky but the access points around my house are dropping out. Not sure why, but I'm pretty sure the access points aren't damaged. I can see in Sky router logs that they drop out but I need some direction on where to go with that.

Sky Router info:

Model SR203


UniFi AC Info:

One device connected using PoE
UAP-AC-Pro
Has worked with Vodafone router and service so know hardware is fine.
Haven't tried different router with Sky service.


Sky Router Logs:

https://docs.google.com/document/d/1a9t4mnFwNJQWkfMOj9muazI5vnFvfoxFuZ9tEbLbyUc/edit?usp=sharing

Reply

All Replies

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Ubiquity Access Point Dropping Out From Sky Router

Posted by a Superuser, not a Sky employee. Find out more

@adrem7 

The Sky hub is very temperamental when it comes to ethernet cables & manager switches so if you are using a managed PoE Ubiquiti switch this could be the problem. Additionally the hubs do not like cheaper ethernet cables that dont have all 4 pairs wired up so check your cables and trial it with a new one. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion