03 Aug 2024 06:24 PM
Hi,
Log in to your sky router and go to the WiFi settings.
Look down the list of options, to see if you have a option called CHANNEL BANDWIDTH.
A lot of TV's only support channel bandwidth 20, if it's set on 20/40 the old TVs won't connect.
Most people's phones are fairly modern and have the latest technology.
04 Aug 2024 11:49 AM
Hi @HiHowAreYa thanlks for that. On 2.4ghz (which is what it connects to the tv at) its set to 20 and on 5ghz its set to 20/40/80. Those options looks all grayed out so not sure if they can even be changed. Should I try to adjust the channel bandwidth on here or leave it? thanks
13 Aug 2024 11:47 PM
@Prestbury7 I finally got this to work for myself after spending many hours of trial and error. I hav e tried these solutions seperately and they didnt work, only in conjunction and this order that it worked for me.
1). Found on Reddit some people with same problem choose to "Enter Manually" the IP settings Settings>General>Network>Network Status> IP Settings . You have to find the numbers first when tv is connected (take a photo as reference), and enter what you see except "DNS Setting" enter 8.8.8.8
It failed to connect but then I connected via WPS and you should see it keeps that 8.8.8.8 settings.
2). Now whilst still connected I went onto My Sky app and changed the security level settings to WPA2.
3). It will disconnect as the security settings change. This is fine, just connect via WPS again and this time it should save the network. I now see it on my saved network previoiusly it was not and everytime I switched off tv and/or disconnected from a device to the tv it will ask me to connect again and not accept my wifi password.
I'm not saying this will work for you but these steps did it for me after too many attempts to count. Complete waste of my time this but better than binning the tv I guess. All good for about a week now. Thanks
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