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Discussion topic: Tv and broadband

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This message was authored by: Dannyo42

Tv and broadband

My signal is awful, iam paying for service that does not work, when I'm on my phone the signal is horrendous, the tv signal is none existent, constantly cutting out, stop starting, the wording is always not in time with the picture on the screen, it's been like this for 3 months and I've had an engineer out and nothing has changed, I've just cancelled my direct debit with sky as I'm so angry, I've been a vip customer for years and I'm paying out for a terrible service, I want the last 3 months bills compensated or I'd like to leave xky completely, fuming is not the word
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This message was authored by: SKY1992bf

Re: Tv and broadband

Posted by a Superuser, not a Sky employee. Find out more

@Dannyo42  Then you need to call sky and discuss your options, we're fellow customers here 

 

but by cancelling your direct debit you have prevented yourself from being able to call sky and potentially cancel 

 

so I would suggest you reinstate the direct debit and contact sky directly 


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