Discussion topic: Trying to split 2.4GHz and 5 GHz
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Message posted on 09 Feb 2026 05:19 PM
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Trying to split 2.4GHz and 5 GHz
I am having trouble with our Sonos home speakers since we had a new router installed. After doing some reasearch it looks like the speakers will only work on 2.4GHz so I am trying to split the bands in the house. I have followed the instructions online but when I get to the user name and password section I can't get any further. I have a black router and it says to put "admin" and then the wifi password with <> either side. I have tried this several times and I can't get into the next page. I have even tried just <wifi password> and this won't work either. Can anyone please help me as I am terrible with technology! Thank you
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Message posted on 09 Feb 2026 05:53 PM - last edited: 09 Feb 2026 05:55 PM
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Re: Trying to split 2.4GHz and 5 GHz
Don't use the <> or the " symbols : the WiFi key is just letters and numbers and the username is admin
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Feb 2026 06:25 PM
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Re: Trying to split 2.4GHz and 5 GHz
Thank you, I've got in now. Not sure where I was going wrong!
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