0

Discussion topic: Trying to split 2.4GHz and 5 GHz

Reply
This message was authored by: Sally11

Trying to split 2.4GHz and 5 GHz

I am having trouble with our Sonos home speakers since we had a new router installed. After doing some reasearch it looks like the speakers will only work on 2.4GHz so I am trying to split the bands in the house. I have followed the instructions online but when I get to the user name and password section I can't get any further. I have a black router and it says to put "admin" and then the wifi password with <> either side. I have tried this several times and I can't get into the next page. I have even tried just <wifi password> and this won't work either. Can anyone please help me as I am terrible with technology! Thank you 

Reply

All Replies

This message was authored by: TimmyBGood

Re: Trying to split 2.4GHz and 5 GHz

Posted by a Superuser, not a Sky employee. Find out more

@Sally11 

 

Don't use the <> or the " symbols : the WiFi key is just letters and numbers and the username is admin

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Sally11
Level 1 icon
Topic Author
This message was authored by: Sally11

Re: Trying to split 2.4GHz and 5 GHz

Thank you, I've got in now. Not sure where I was going wrong! 

Reply