@KasiaSoroka
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.
You need to arrange a Sky Home Move as per this link
https://www.sky.com/help/articles/home-move
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
