Trying to cancel engineer

[Lucy__]

I want the engineer to come out next Wednesday 17th September Thanks

[Lucy__]

I need to cancel tomorrow morning appointment, I have tried

[JimM1]

@Lucy__ Not going to happen at such short notice!

[Daniel0210]

@Lucy__ 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

If you cancel at such short notice Sky will charge you £25.,

[Lucy__]

I didn't want that time and date in the first place. The Sky man on the phone said he done it by accident and was trying to change date

[Lucy__]

Thank you was hoping someone knew how

[JimM1]

@Lucy__ Have you looked at your account to see what has been done and setup for the visit!

[Lucy__]

Yeah have looked. Thanks anyway