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Discussion topic: Track my order

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This message was authored by: Savrosk88

Message posted on ‎05 Mar 2026 05:30 PM

Track my order

Hi there I ordered a sky broadband on the 3rd March I had a message today saying my order is out for delivery and it isn't allowing me to track it 

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This message was authored by: caesarome

Message posted on ‎05 Mar 2026 05:32 PM

Re: Track my order

Posted by a Superuser, not a Sky employee. Find out more

@Savrosk88 

What's happening when you use this link:

 

https://www.sky.com/ordertracking

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This message was authored by: Savrosk88

Message posted on ‎05 Mar 2026 05:34 PM

Re: Track my order

It's just taking me to the main website 

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Message posted on ‎05 Mar 2026 05:35 PM

Re: Track my order

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@Savrosk88 if it is a Sky hub these are sent by Royal Mail post and are effectively untrackable until the postman makes a delivery attempt.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎05 Mar 2026 05:37 PM

Re: Track my order

  • Hi thankyou are you sure this was the message I received this morning 

 

Hi. Your Sky Hub 4.2 is on its way. For more details, go to sky.com/trackhub

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Message posted on ‎05 Mar 2026 05:44 PM

Re: Track my order

What do you think !!

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Message posted on ‎05 Mar 2026 07:08 PM

Re: Track my order

@Savrosk88 Call sky before 8pm and see if they can supply you the tracking details since you cannot get to them for some reason via your account!

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