Discussion topic: Thoroughly fed up!
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Message posted on 02 Jun 2025 02:03 PM
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Thoroughly fed up!
Hope someone can help on here as I am close to calling it quits with broadband.
I have had Sky broadband for 2 or 3 years without ANY issues. Not changed any devices plugged in etc.
Upgrade from 500m to 1gb and have had problems ever since.
The router will reset itself 1 or 2 times a day, often as 9 or 10.
I have had 1 replacement router sent out and replaced, still the same problem. Had a openreach engineer out sat and replaced the white ONT box.
Same issues. Spoke to sky again to say I am going to be thinking of leaving. They have in fairness apologies and sending out another router.
I have 2 TP link hubs running. Both in the back of router.
1st TP link has sky glass, xbox wife's computer.
2nd tp link has my sons PC, network drive and a reolink POE NVR.
3rd port has MY PC.
Can a nvr cause the router to restart? Only has a unlink network cable.
When had the 2nd router, it was stable for 2 days when I accidentally left out the NVR.
Yet today, I play MSFS2024 and it uses TONS of data, and I had 4 router restarts within 5 mins. Router lights out and red power light.
Without getting another router (non sky, TP link/Asus/etc) I don't know what is causing this. It SURELY cannot be the NVR as its only connected by ETHERNET.
just looked at recent statistics, router uptime is 28mins and already has 11 lan collisions. 😳
Whatbis happening????
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All Replies
Message posted on 02 Jun 2025 02:23 PM
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Re: Thoroughly fed up!
@Shrek2 Anything is possible, but would be surprised that the NVR port to the hub has power on it, POE is more for the devices outwards for single cable runs. Can you not deflect the NVR onto one off the switches. What sky hub do you have?
Message posted on 02 Jun 2025 02:34 PM
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Re: Thoroughly fed up!
@Shrek2 Would not expect the NVR to have power on the Ethernet cable back to the hub, generally POE out to the camera's etc for the single cable run.
Bit off a pain but either live without the NVR plugged into the hub as a test, or re-direct the NVR through a switch back to the hub if that is posible. What sky hub do you have?
Message posted on 02 Jun 2025 03:38 PM
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Re: Thoroughly fed up!
I have the s203 i think???
It's the sky fibre hub.
The NVR is connected via a TP link hub
I'm ripping my few remaining hairs out
Message posted on 02 Jun 2025 04:18 PM
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Re: Thoroughly fed up!
@Shrek2 For you to look at, and there would be no way for the Tp-Link switch to pass down power for sure. SR203 is the Black Sky Broadband Hub from the link...
https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have
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