Discussion topic: Think there’s is a problem with my broadband

This message was authored by: Kd+jones · ‎30 Oct 2022

There is a problem with my broadband

had a txt Saturday morning saying

We've noticed a potential fault on your broadband line. Openreach are working to fix this - don't worry, you don't need to do anything.
can u let me now what's happening please

This message was authored by: Daniel0210 · ‎30 Oct 2022

@Kd+jones

Is there an issue with your broadband? Are you 100% happy the text was from Sky?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Kd+jones · ‎30 Oct 2022

No I'm not happy there's been a problem since Wednesday

This message was authored by: Daniel0210 · ‎30 Oct 2022

@Kd+jones
You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum.

If you have a broadband issue that you've already reported to Sky you will have to wait for Openreach to fix it. There are delays at the moment as Openreach, as part of the Communication Workers Union have been taking part in days of industrial action. They don't work on domestic repairs over weekends anyway.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Think there’s is a problem with my broadband

Think there’s is a problem with my broadband

All Replies

Re: Think there’s is a problem with my broadband

Re: Think there’s is a problem with my broadband

Re: Think there’s is a problem with my broadband

Was this discussion not helpful?

Search Sky Community

Start a new discussion