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Discussion topic: The router keeps dropping signal

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This message was authored by Dean345678 This message was authored by: Dean345678

The router keeps dropping signal

Wifi has dropped about 30 times this weekend and we have to keep resetting the router. The tests say everything is fine but it clearly isn't!

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: The router keeps dropping signal

Posted by a Superuser, not a Sky employee. Find out more

@Dean345678 loads of similar reports probably caused bybthe recent heavy rain you need tonreport the issuecto Sky somthey can getcOpenreach toncheck your line but they are very busy somit maybeca few days. To help,you I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: The router keeps dropping signal

Posted by a Superuser, not a Sky employee. Find out more

@Dean345678 loads of similar reports probably caused bybthe recent heavy rain you need tonreport the issuecto Sky somthey can getcOpenreach toncheck your line but they are very busy somit maybeca few days. To help,you I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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