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Discussion topic: The quality of the picture, it keeps going blurry when using netflix and you tube

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Avatar for Ellie103
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This message was authored by: Ellie103

Message posted on ‎05 Jun 2024 07:53 PM

The quality of the picture, it keeps going blurry when using netflix and you tube

When watching YouTube and netflix the picture keeps going blurry and sometimes freezes. 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎06 Jun 2024 11:33 AM

Re: The quality of the picture, it keeps going blurry when using netflix and you tube

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ellie103  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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