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Discussion topic: The mini box keeps losing it connection

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grahamTHOMAS36
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This message was authored by grahamTHOMAS36 This message was authored by: grahamTHOMAS36

The mini box keeps losing it connection

‎03 Jan 2025 12:11 PM

The mini-box keeps losing its connection 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: The mini box keeps losing it connection

‎03 Jan 2025 04:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@grahamTHOMAS36 follow these instructions https://www.sky.com/help/articles/setting-up-sky-q but note if you haveca white Sky hub the Q mini needs to be connected to the main Q box not directly to the hub's wifi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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