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This discussion topic has been answered Discussion topic: The main cable is disconnected from the outside.

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Avatar for Matt58
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Message posted on ‎11 Mar 2026 03:04 PM

The main cable is disconnected from the outside.

The building maintenance workers accidentally cut the outside cable. I would like you to send one of your engineers to repair it, please.

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Avatar for Chrisee
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This message was authored by: Chrisee Answer

Message posted on ‎11 Mar 2026 03:07 PM

Re: The main cable is disconnected from the outside.

Posted by a Superuser, not a Sky employee. Find out more

@Matt58 you are not talking to Sky by posting in this forum. You nedd to call Sky to get the repair actioned.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Avatar for Chrisee
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What's this?
Superuser
This message was authored by: Chrisee Answer

Message posted on ‎11 Mar 2026 03:07 PM

Re: The main cable is disconnected from the outside.

Posted by a Superuser, not a Sky employee. Find out more

@Matt58 you are not talking to Sky by posting in this forum. You nedd to call Sky to get the repair actioned.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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