The last 48 hours my broadband has been slow, affecting my work from home, tried all the tips

[Chanti]

Last 48 hours my broadband has been terrible, delaying my ability to work from home, intermittent connection, slow, I've run all the tips and checked status which reports ok, ran an independent speed test via work which suggests very slow download speeds.....any help please?

[Highlinder]

@Chanti  Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[TechmanagerMal]

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@Chanti wrote:

Last 48 hours my broadband has been terrible, delaying my ability to work from home, intermittent connection, slow, I've run all the tips and checked status which reports ok, ran an independent speed test via work which suggests very slow download speeds.....any help please?

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• While it is expected and desirable to have a consistent broadband throughput it is not a business facility nor is it guaranteed, other than the minimum access speed(to the router) that you were informed of when you signed up.
• You need to test that speed via the Sky tester, not independents here - Broadband check | Sky.com
• It's best to check on an ethernet connected device.