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Discussion topic: The internet keeps dropping out

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This message was authored by: Tara38

The internet keeps dropping out

My internet keeps dropping out over the last 4 days 

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This message was authored by: Chrisee

Re: The internet keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Tara38 if you are on a partial fibre service this is likely be due to the recent bad weather affecting your copper phoneline. It is worth calling Sky to see if they can get Openreach to check the line but that depends on the severity if the issue as the cabinet's automatic systems should be trying tonstabilise the connection and hopefully if it is an issue related to water the line shouldcdry out.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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